Frequently Asked Questions – The Hollywood Roosevelt
Hotel in CA Los Angeles- FAQs | The Hollywood Roosevelt
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What is your Check In Policies? What is your Check In Policies?
Guests must be 18 years or older with photo identification to reserve a room. Acceptable forms of identification include a driver's license, passport, and proof-of-age card (no copies or photos accepted). Photo identification must also match the name that is on the reservation. All accompanying hotel guests must be registered with the front desk and provide valid photo identification in order to have access to the hotel.
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Do you accept Walk-in reservation? Do you accept Walk-in reservation?
The hotel does not accept walk-in reservations. Reservations must be made in advance of arrival either online, or through the hotel reservations team.
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What is your smoking policy? What is your smoking policy?
Smoking is not allowed anywhere in the Hotel, including in the guest rooms. There will be a minimum $500 cleaning charge assessed if it is determined that there was smoking in the guest room during your reservation period. All rooms are nonsmoking. Smoking is only allowed in designated outdoor areas.
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What is your party policy? What is your party policy?
The Hollywood Roosevelt has a no party policy.
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What time is check-in and check-out? What time is check-in and check-out?
Check in is at 3pm and check out is at 12pm.
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How is my room guaranteed? How is my room guaranteed?
Rooms may be guaranteed by a valid credit card.
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How do I verify my rate and reservation? How do I verify my rate and reservation?
Your rate and reservation will be confirmed in the confirmation email. You may also confirm on our website with our Reservations team at 323-785-7000.
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How do I cancel my reservation? How do I cancel my reservation?
You may cancel your reservation through the link in your confirmation email, if applicable. Some reservations are non-cancelable.
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How do I modify my reservation? How do I modify my reservation?
Modifications to reservations can be made through the link in your confirmation email or by contacting our Reservations team at 1-323-785-7000.
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Can I leave early? Can I leave early?
You may be charged an early departure fee. Please consult the Front Desk or Reservations for more information.
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What if I arrive late? What if I arrive late?
If you think that your check in time will be past midnight on the day of your arrival, kindly contact the hotel to ensure your reservation is not forfeited.
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Can I bring my dog? Can I bring my dog?
The Hollywood Roosevelt is a dog-friendly hotel and welcomes all well-mannered dogs (two dogs up to 60 lbs for a $50 one-time cleaning fee per stay and a reservation of more than 5 days will incur an additional $50 fee) and may be left unattended if a Do-Not-Disturb sign is placed on the door. The Hollywood Roosevelt offers special treats and clean-up bags. Dogs are not allowed in the pool area. There are grassy areas for pet relief around the corner in our neighborhood. Please note, if the dog is left unattended, they will not receive housekeeping service. The Hollywood Roosevelt does not allow cats.
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Does the Hollywood Roosevelt allow cats? Does the Hollywood Roosevelt allow cats?
The Hollywood Roosevelt does not allow cats at the property.
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Do you have a car service? Do you have a car service?
Car transportation and vehicle rentals can be arranged by our Guest Relations team. Please contact through email here.
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Where do I park? Where do I park?
The hotel offers 24 hour valet services at a nighty charge of $70 plus tax.
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Can I store my bags at the hotel before I check-in or after I check-out? Can I store my bags at the hotel before I check-in or after I check-out?
Luggage may be stored at any time with our Bell Services team.
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Is there a pool? Is there a pool?
The Tropicana Pool is famed for its historical mural painted by David Hockney. Heated to a pleasant 82 degrees, the Tropicana Pool is always a fun activity.
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Do you have a gift shop? Do you have a gift shop?
We do not feature a gift shop, however every room has a selection of items available for purchase in the Mini Bar including food, drink, and accessories.
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What are the food and drink options? What are the food and drink options?
The Hollywood Roosevelt is home to 25 Degrees, Tropicana Café, Rosy Café, and The Barish by Nancy Silverton.
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What amenities do you have in the guest rooms? What amenities do you have in the guest rooms?
Each of our rooms feature a fully stocked mini-bar including Hollywood Roosevelt branded amenities available for purchase including Maison Margiella Replica amenities, bathrobes, in room safe, smart TV's with in-room casting.
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Do you have security at the hotel? Do you have security at the hotel?
Our experienced Security team is onsite and available for assistance at all times.
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What attractions are walking distance from the hotel? What attractions are walking distance from the hotel?
The Hollywood Roosevelt Hotel is located in the very heart of Hollywood. We are walking distance from the Hollywood Walk of Fame, Grauman's Chinese Theatre, the Dolby Theatre, and much more!
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Are there any shows I can see at the hotel? Are there any shows I can see at the hotel?
Yes! For tickets and more information, please visit here.
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What are the current Tax Rates? What are the current Tax Rates?
Occupancy Tax 14%
California Tourism Fee .3%
Los Angeles Tourism Fee 2%
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Do you accept cash as a form of payment? Do you accept cash as a form of payment?
The Hollywood Roosevelt operates as a cashless establishment. Henceforth, we will not be accepting cash payments at the hotel or any of our food and beverage outlets. We warmly embrace all major credit cards as acceptable forms of payment.